política de privacidad
Aviso legal
Effective Date: October 25, 2025
Faithful Movers (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website or using our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: your name, phone number, email address, and service details when you contact us, request a quote, or schedule a move.
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Account Information: if you create an account on our website, we may store your name, address, phone number, and email for the life of the company. We do not collect sensitive personal data or passwords beyond what’s necessary to maintain your account.
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Payment Information: when you make payments through secure third-party providers such as PayPal, Klarna, Afterpay, or major credit card processors.
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Usage Data: such as your IP address, browser type, and interactions with our website to help improve functionality and services.
2. How We Use Your Information
We use your information to:
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Provide and manage moving, packing, and junk removal services
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Create and maintain customer accounts
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Respond to inquiries and provide quotes
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Process payments securely through trusted providers
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Improve website performance and user experience
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Send booking confirmations and important updates
We do not sell or rent your personal information to anyone.
3. Payments and Third-Party Services
All payments are processed securely through PayPal, Klarna, Afterpay, or major credit card networks.
We do not store or have access to your full payment details. These providers handle transactions in accordance with their own privacy policies:
4. Sharing of Information
We may share your information only with:
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Authorized service partners or contractors assisting with your move
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Payment processors for secure transactions
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Legal authorities, if required by law
5. Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.
6. Your Rights and Choices
You may request to review, update, or delete your personal information at any time.
Please contact us at:
📧 contact@thefaithfulmovers.com
📞 240-593-5139
7. Cookies and Tracking
Our website may use cookies or similar technologies to:
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Enable website functionality
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Improve performance and analytics
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Personalize your experience
You can manage or disable cookies through your browser settings. Please note that some site features may not function properly without cookies.
8. Links to Other Websites
Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that personal information has been submitted by a child without parental consent, we will promptly delete that information from our records.
10. Data Retention
We retain customer and account information (name, address, phone number, and email) for the life of the company unless deletion is requested by the user.
11. Updates to This Policy
We may update this Privacy Policy occasionally. The updated version will always include a new “Effective Date” at the top of this page.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Faithful Movers
📧 contact@thefaithfulmovers.com
📞 240-593-5139
📍 Serving DC, Maryland, and Virginia